As educators and health professionals, we are often called to have conversations that are uncomfortable but essential – about student behaviour, wellbeing or progress. How do we approach parents with empathy while maintaining professional boundaries? How do we balance compassion with accountability, and ensure that students are active participants in repairing relationships and learning from their actions? This workshop explores practical frameworks for restorative communication, tools for de-escalation, and strategies for fostering trust and shared responsibility between schools, families, and students.
Date: Thursday, 12 February 2026
Time: 14h30-16h00 (ONLINE) SAST

